This Privacy Policy explains how XENUES LTD ("Xenues", "we", "us", "our") collects, uses and protects personal data when you visit our website or join our waitlist. We are the data controller within the meaning of the UK GDPR.
1. Who we are
XENUES LTD, company number 16885271, with registered office at 128 City Road, London, EC1V 2NX, United Kingdom. You can contact us at privacy@xenues.com.
2. Data we collect
- Contact data — name, email address and company, where you submit them via our waitlist or contact forms.
- Technical data — IP address, browser type and operating system, collected automatically when you visit the site.
- Usage data — pages viewed, referring URLs and interaction events, collected via privacy-friendly analytics.
3. How we use your data
- To respond to your enquiries and manage waitlist access.
- To improve our website, product and communications.
- To send you product updates where you have opted in. You can unsubscribe at any time.
- To comply with our legal obligations.
4. Legal bases
We process your data on the basis of your consent (e.g. waitlist signup, marketing), our legitimate interests (e.g. site security, analytics) and where necessary to comply with a legal obligation.
5. Sharing
We share data only with processors who help us run our service (e.g. hosting, email, analytics providers) under appropriate contractual safeguards. We do not sell personal data.
6. International transfers
Where data is transferred outside the UK or EEA, we rely on adequacy decisions or Standard Contractual Clauses to ensure an equivalent level of protection.
7. Retention
We keep personal data only as long as needed for the purposes set out above, or as required by law. Waitlist data is retained until you ask us to delete it or until 24 months after launch, whichever is earlier.
8. Your rights
Under the UK GDPR you have the right to access, rectify, erase, restrict, port and object to the processing of your personal data, and to withdraw consent at any time. Contact us at privacy@xenues.com to exercise these rights. You may also lodge a complaint with the UK Information Commissioner's Office (ICO).
9. Cookies
We use only essential cookies and privacy-friendly analytics that do not require consent under PECR. If this changes we will display a cookie banner.
10. Changes
We may update this policy from time to time. The "last updated" date at the top of the page will reflect any changes.